Business Comunication











Study and Communication Skills








1         Introduction

2         Task 1

Executive Summary:
In this paper I have been prepared to understand how study and communication skill helps us to make recommendation for any particular issue and how to make a proper business plan in a group. In the entire paper I have tried to represent on how China’s GDP rate has created so many conflict among different economists and institution that concern about their study and give opinion over china’s economy. In this paper I try to show the fundamental differences and illogicalities between the role of leadership and management in a business organization. I also discussed how to generate a business plan through brain storming from a group discussion. In this paper I determine the requirement which is needed to start a new business. I give an overall business idea to open a café business and I also showed in the paper about my role when I working with a group for generating business idea.I have given opportunity to my group member to share their ideas and opinion and how to compare their shared opinions and understandings for making business plan.











Table of Contents






Introduction

Study which try to gain vast knowledge on a particular issue by doing research and analysis. Communication skill helps a person to make him/her different from peers and he/ she can help a business organization to gain its targeted goals. In this paper I prepared how to assess the study and communication skills helps an organization to achieve their goal successfully. By doing appropriate research or observation the government of china can assess how good or bad condition of their current economy and what could be the possible solution for them to increase their economic sustainability and through improving the communication skill an individual or group can make successful business plan and can implement it successfully. By developing the communication skill, an individual and group can help the business organization to reach their goal or objectives.

3           TASK 1

3.1        Notes and summary of the information in the given text


CUE
Notes
Poor economic condition of China which growing slowly
The govt. of China is claiming that their economy is growing and the growth rate is 7%.But other analysis and studies show the opposite view. (BBC News, 2015).
China Govt.’s try to stimulate economy
China Govt. decrease their Yuan price, buying stocks, spending more and cutting the rate of interests to boost their economic level from poor condition (Long, 2015).
China Expert said
The greatest economic depression occurs in the world economy but still china govt. claim that their economy is growing at a rate   of 7% GDP rate.
Oil and Copper Market of China
China are not buying commodities from Australia, Canada, and Brazil for this reason they suffering a lot  (BBC News, 2015).
Bad place for investment
Most of the foreign investors are not willing to invest in the China industry. They are very much demotivated because of their unstable economic condition.

Major slowdown
China got a major slowdown of 1%-2% growth rate because their govt. is not doing well in development of local people, real estate business, and company performance.

Minor Slowdown
China’s GDP growth rate is likely 5%-6%. And This “Is not in very dark place” and it’s a minor slowdown (William, 2015).

Scissor’s Opinion
An AEI scholar said,“China’s economy is growing at a rate of 4.5% while China Govt. is claiming at 7%.”
Statistic dropout
China faced a big dropout in statistics with everything such as Steel Industry, Rail Freight, and Electricity Consumption in their   country (Long, 2015).

Decreasing Investing and Factory output
China Govt. has gained output of 6.1% which is below forecasted output.
Weakening Economy
China’s economy is weakening such as car sales are fewer, import level is lowerand inflation is higher.  (BBC News, 2015).

Manufacturers
China Manufacturers lower prices at their fastest pace in 6 years because of sharp drop of commodity prices over past year (Cornell, 2015).



Summary
 All the information is conflict with each other. But most of the information indicates that China economy is not going well. Their govt. tries to boost up their economy through different steps.But still investors are not wanted to invest in China.

3.2        Comparing and constricting fact and opinion demonstrating critical analysis skill.


                          Facts
                           Opinions
The China Govt. claimed that their GDP growth rate is 7%.
This information is false because other analysis and study provided evidence that China’s GDP growth rate is not likely 7% rather their economy is at 4.5% or 5%-6% (Long, 2015).

Gordon Chang claimed 1%-2% growth rate.
This information is totally illogical because China economy is one of the giant parts of the world economy (BBC News, 2015)
Scissors and Mark William’s claim of 4.5% and 5%-6% growth rate respectively.
This information is true to some extent as China’s economy affects the other world’s economy and they are trying to boost their economy up.
Big failure in statistics.
It’s true that China economy is not doing well as per forecasted output of China Govt. and they have Faced  a big failure with everything like Steel Industry, Rail Freight, and Electricity Consumption
Major Slowdown (2%)
This Is a false information that China are attempting to boost their economy with the Yuan devaluation, spending more, interest cutting etc.
Minor Slowdown (5%-6%)
This is logical information  according to their current market situation (Long, 2015)
Manufacturers are cutting price.
Chinese manufacturers decrease their price rate at their fastest pace in six years, mostly on the back of a drop in commodity prices and it’s a clear Indication that the world’s second-largest economy is losing strength.
25 years slowdown
China recently revised down its 2014 growth rate from 7.4% to 7.3%. Near 25 years it is the weakest situation in their economy.
Summary:
China has 1%-2% growth rate, but this illogical because this is giant part of the world economy. Their government trying to boost up they are economy but the major slowdown of 5%-6% is true because Govt. is claiming of 7% and it is near to 7% even if they have to reach the 7% growth rate yet. Near 25 years it is the weakest situation for their economy.

3.3        Evaluating key arguments and supporting evidence from separate business source.


China government claimed that they have growth rate of 7% but according to the study this is not true. Other information source provides some fact that they devaluated their Yuan price to boost their export level and stock market. Scissors are also supported this argument that, “The question is not whether they’re right; it’s how wrong they are.” (BBC News, 2015).
China economy is a giant economy in the world. There are number of economy related to china’s economy. For this reason if china economy goes slowdown it will impact the other economic condition. If China doesn’t buy commodities from Australia, Canada and Brazil, they will faces huge suffer (BBC News, 2015).
Gordon Chang try to explain that china has a secret growth rate and his evidence claimed that china growth rate is 2% which is equal to major slowdown of 2%  but their provide information is not reliable (long, 215)
China could not attain the predicted investment and factory output and the evidence is that the slowdown of 6.1% from 6.4% in August, 2015.
Li Keqiang has argue that china govt. gained their all target set for the year but other statistic claimed something different and the evidence describe that they cut their interest rates five time since November to  boost economic activities and they would take more steps in future ( Cornell, 2015)

4          TASK 2

4.1        Analyzing the content of three different types of recordings


Seth Godin said management leads the manager in a manner that they will force the employees through management rules and policies to attain what they want now On the other hand leadership induces the leaders to choose the right person for the right position (Godin, 2013)
A leader can understand what the employees need and what employees’ requires from the organization in return to their efforts to accomplish organizational assigned to task them. Management includes many roles and predetermined activities such as Planning, Organizing, Directing, Controlling, Budgeting etc. He also give concentrate on manager’s role and tactics. He also highlighting on appliance and attainment of things done ever more adeptly through fumigating actions and enactment of employees.
According to kotter, leadership actually finds out how to use the employee’s dedication to complete the task more efficiently. Leader isthose people who have ability to motivate employees to work dedicatedly so that organizational goal can be achieved. By using management procedure a manager attain what they want now but leader work for creating unique strategies for future and he implement those strategy. Leadership generally focuses on the vision, empowerment of employees, motivations, create convenient working environment, encouragement of employee involvement in decision making (Kotter, 2012).

4.2        Accurate summary notes of the recorded materials.


According to Seth Godin Leadership and Management have their own separate roles to implement. Leadership deals with innovating unique and new ideas and tries to prepare future leaders where management deals with the implementation of those innovated ideas through the management process (Godin, 2013).
Management helps managers to create pressure on employees so that they assigned their task properly. On the other hand leader motivates the employees so that they do their job dedicatedly (Kotter, 2012).
Management doesn’t allow the employees to participate in the decision making or any important matter but leadership welcomes employees to share their innovative ideas view and opinion in every impotent sector.
Management activities are planning, organizing, staffing, directing, budgeting, controlling and evaluating. On the other side Leadership focuses on the vision, employee empowerment and encouragement, creating better workplace, motivation and employee satisfaction etc. (Kotter, 2012).
Management doesn’t concern about employees ability to do a particular task. They only concerned about the task which employee need to complete but leadership concerned about capability of the employee to do the task. Leaders are also able to select right person on the right time for the right position. (Kotter, 2012)

4.3        Comprehension of complex recorded business material.


The understandings we got from those complex recorded business materials that the present business situation requires the role of Leadership more than the role of management in the organization (Godin, 2013).
Management only concentrated on the task which helps the organization to achieve their goal rather than the employee requirements but leadership mostly focuses on the employee requirements. Leader of the company motivate their employees and fulfill their requirements such as   respect, rewards, incentives, encouragements, giving access in decision making etc. (Kotter, 2012)
Management of an organization always focuses to complete current task and current needs at any cost but leadership always try to find out future opportunity and create unique strategies. That’s why leader ship is more innovative then management. This is the reason management and leadership is different from each other. (Kotter, 2012)

5          TASK 3


5.1        Discussing genre and focusing through the analysis of a complex task


The proper ways of making business plan are brainstorming, SWOT analysis, researching target market, market start up plan (George, 2014). We want to establish a street fast food business named ‘Grills chicken’ and street people are our target. At firstwe brainstorm the all ideas regarding our business and select the unique and best idea. Our strong zone is the demand for our food is always welcomed by the customers and our weak zone is that we have little experienced cooks. Our opportunity is in future we can make it a big business and our main threats are, we have already a lot of renowned restaurants. We need to determine and collect our startup capital and other preliminary needed resources. We have to decide who are going to operate and who are going to control the business, who will maintain the marketing activities and how we deal with our technological activities. Our targeted goal is to sale at least 1000 order per day and we will have 20 stalls all around the entire city.

Fig: Needed elements for a business plan.

5.2        Developing a structured written argument with supporting evidence

Business description
We have street fast food business and its name is Grills chicken. We will establish 20 stall around the entire city premises.
Objective, Mission and Vision of our business
Primary objective of our business is to sale at least 1000 food order per day. Our mission is, in near future we make it a brand and a big business. Our vision is to provide best quality food.
Marketing Plan:
·         Promotion: we will promote our business through the use of Social network site and spreading leaflets among the general people.
·         Serving tactics: our business serving will be self-service that will be performed by the customers. We also give parcel to our customers so that they can bring it for their relatives.
·         Customer segmentation: We segmented customer according to their age and demand.
Situational Analysis:
·         Our strength is that our food is not seasonal.
·         Our weakness is we have less experience and vast competitor.
·         Our opportunity is to make it a brand business in near future.
·         Our threat is already existed renowned fast food stalls.
Market research:
·         Competition: There is a huge competition.
·         Customers: Street going people
·         Other: Suppliers of raw materials are available in the market
Financial reviews:
This written document includes the cost of setting up the business, cost of business premises, cost of plant and equipment, cost of starting operations, cost of capital and borrowings, cost of trade license and  estimated revenue (Keat P.G., 2011).
Serial No.
Particulars
Amount
1
Cost of setting up business
***
2
Cost of Plant & Equipment
***
3
Cost of Starting operations
***
4
Cost of Capital borrowings
***
5.
Cost of trade license
***
6.
Cost of operations
***
7.
Estimated revenue
***

5.3        Cause effect relationship by justifying any included profit or revenue figure

Cause effect relationship is assessing the cause and impacts of financial and non-financial variables in a business organization (Carpenter, 2010).
Suppose, if we want to make profit 500000£ per month from our business. For this reason we need to increase our food order from customers. But customers only buy our food if we provide better quality food than other stalls. Only we can provide better quality food if our cook makes food more efficiently and provide food in a timely manner. We can only achieve this efficiency if our worker is efficient enough. Ultimately, the worker’s efficiency has an indirect effect on the target profit of our restaurant. . Appropriate identification of the cause effect relationship improves the internal processes and procedures of the business organization. It is helps us to identify the customer’s point of views and their requirements (Marquis, 2009).

3.4    Academic hedging and caution

Claims are often understood through thoughtful or cautious language in academic writings. This method is acknowledged as ‘Hedging’ (Huston, 2009). The usage of academic hedging authorizes the author of the writings to generate statements that are well-adjusted to the evidence obtainable at the time of writing. In other words, hedging or prevarication language helps to make reports as meticulous as conceivable. Meanwhile there is an extensive range of hedging words and phrases, it is important to select one that reproduces the strong point of the helpful evidence.

3.5    Accurately proofed and edit a business text

For precisely proofed and edit a business task- interpreting it out piercingly and mutely, reading it towards the back to emphasis on the presaging, using spell and grammar assessor, reading by others, reading slowly, indicating out number to read one word at once, don’t proofing every type of mistakes at a time (Siddiqni, 2005).
Developing editing maintenances writers in evolving their project and essences on the expansion, focus and organization of the project gathering the opportunities. This editing can initiate very first in the writing procedure, occasionally before conscripting has initiated (Siddiqni, 2005).
Proper presentation skill comprise- organizing a presentation. Groundwork is the most important portion of constructing a fruitful presentation. Shaping the presentation substantial which purpose is to stretch a vibrant well-structured conveyance. Determining presentation approaches, handling presentation notes, working with graphic assistances, presenting statistics, managing the incident, managing with presentation anxieties, dealing with the query and self-presentation in the presentation are the most significant expertise for a fruitful presentation (Banerjc, 2010).

How I participated effectively in business situation and working groups.

In any business situation and working group is consist of some individual and every individual need to perform their assigned responsibility to attain the group success (siddiqini, 2005).
So everyone needs to prepare themselves to participate in the group work. As a group participant how I participated in business situation or working groups is discussed below:
·         At first I need to collect all business related information.
·         I need to managed all important and needed materials to make plans
·         Ineed to prepare a plan so that ones can show his views and opinion.
·         Ineed to prepare an appropriate power point presentation material.
·         I Try to capture other member’s attention
·         I need to list carefully other’s views and opinion
·         Find out the important information and ideas which shared by others.
·         Congregated all the related information about the complex business task that will be discussed in the group discussion (Sisson, 2010).
·         I should Give adequate chance to other so that they can talk
·         I need to speak clearly and maintain decent loudness.

·         That’s the way I participate in the group discussion so that I can create unique business idea and develop a plan.

How I gave others the opportunity to contribute their opinions and views.

If we give all the participants some opportunity to share their ideas, views and opinion then we can possibly find out best business idea (Keat P.G., 2011). How gave others to opportunity to share their opinions and views is discussed below:
·         I need  to create encouraging and friendly discussing situation
·         I have to inspire fresh contributors to share their views.
·         Need to grant all the share material from others
·         I tried to maintain the rule of ‘Be upholding” (Siddiqni, 2005).
·         I trailed the instruction that ‘Do not try to rule other’s mindset’
·         I supported them to speak clearly and to the point
·         I didn’t interrupt when they sharing their views and opinion (Huston, 2009).
This is how I give chance to other so that they can share their views and opinion and give their best to provide innovative information and ideas to develop our business plan.

How I demonstrated an ability to assimilate information communicated by others

To assimilate the information shared by other members I did the following tasks:
·         I choose little option and try to make the selection process more clear.
·         After choosing little option I try to demonstrate the first choice according to the information quality
·         According to the business situation, I managed and organized the selective information.
·         I used some alternative method such as deleting alternatives, revolving values, deleting attributes, re-scaling value, adding new attributes and shorting out all the attributes.
·         I used to find out some unique and important information which help me make better plan
This is how I relate my needed information from other member’s contributed information to make a unique plan which helps our organization to achieve its goal.

How I directed discussion to achieve personal or group objectives

To attain the personal or group objectives I directed the group discussion in the following way:
·         I have clarified the main objective to all the member so that they can understand easily
·         I declared all group members to make the plan through brain storming.
·         I suggested all group members to give their best to contribute to the group discussion.
·         I suggested them to take important notes shared by others.
·         I summarized all the shared information
·         I had select best idea and prepared the plan for implementing in the business.
This is how I directed the discussion to other members to achieve personal or group objectives.

Reflecting on personal performance to set future learning goals and objectives

In a business situation and brain storming session personal performance reflects significantly on the setting of future learning goals and objectives (Banerjc, 2010).
Reflection throughout the action:
·         I applied my experience when I got to face some problem
·         I exposed my lack of knowledge.
·         I learn how to work in a group.
·         I know how to create business ideas and how to develop planning for the implementing
·         I know how to determine startup cost
Reflection after the action:
·         I learn many things and improve my knowledge gap
·         I know more about ethical value and concerned about norms
·         I gained proficiency and learn how to take responsibility.

Conclusion

Many studies clearly indicate that their economy is not going well and their growth rate is very poor. China govt. claiming that their growth rate is 7% but others source are blaming that china government is totally wrong. But Chinese are tried to boost their economy to take some steps. Management and leadership is not the same thing because it has different implementation and consequences. Management forcesthe employee and leadership motivates the employee to complete the task. If we planning for a business idea we need to fulfill many requirements.  We made some written arguments with the required evidence to satisfy the audience. Group discussion is very important for business. By sharing many ideas, views and opinions and collecting others important idea we can make best business plan.

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