Business Innovation: Improving Organizational Innovation Capabilities
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The
future of Toyota Car Company 2020 and beyond
Companies
are set up their plan for a long time to run their business smoothly and drive
it to a desired goal. As a car company Toyota also set up their goals for 2020
and beyond. For future plan a company sets up what they should attain within a
period of time. Toyota sets up their goals for 2020 and more than. They have to
achieve some of their specific goals as a future plan. These goals are:
To
be most respected in the field of car manufacture and sells industry is the
Toyotas 1st mission of their future plan by providing quality
product to their customers. They are already in the one of the top car manufacturer
and them trying to develop their position. The 2nd future plan of
Toyota is to be most successful. They are already captured maximum market of
India now they are trying to be success in the international sector. Delighting
customer by delivering better car than the competitor is the 3rd
goal of Toyota. They are always try to provide quality product to their
customer and they also try to ensure better post purchase behavior to delight
their customer that’s why their mission is to provide safe and sound journey (Dobni, 2008) . Capturing largest
market share is the 4th target of Toyota. The primary requirement of
development of a company is to ensure larger market share. Because capital is
one of the important thing to produce quality product. The next target of
Toyota is to increase their product category. They are now car producer and in
near future they want to capture market by not only car but also another goods
like car accessories like tire, fuel and so on. They are trying to increase
their product range. Toyota is trying to economical on their manufacturing cost
so that they can tie the price in the range of most customer and get an
advantage over their competitor. That’s why they are following cost leadership
approach (Forbes.com., 2016) .Toyotas next target
is to provide the product to the best people that mean they wants to follow
selective product approach to sell their product to a specific group of people
to capture a target market like iPhone. Their next target is to produce best
product using the best technology within these years. For this they train their
employees to make their ability to produce quality product using higher
technology. Toyotas next goal is to expand their market all over the world for
this they are trying to increase their market share and analyzing various
country’s market to justify potentiality of the customer and barriers they may
face (Greencarcongress.com., 2016) .
Organizations
innovation requirements 2020 and beyond
Generally
innovation is to do new things or to make things which are not exist in.
Innovation is needed for sustain today’s market. Innovation can defined as a
tool for someone to redesign current one or discover a new thing which have no
existence. If someone invent new one it will not innovation. To be a innovative
thing it must be useful and relative to the subject.
Toyota
Car Company sets up their goals for 2020 and beyond as their future plan to attain
these goals they should be innovative and specific in some field. In which
fields they should be innovative explain below:
Toyota
Car Company should launch a car which is not exit in the market or they can add
some extra feature to their existing car to attract their customer. This may be
change in shape, use of fuel, and change in size and so on. Then they should
set up an extra ordinary advertisement for an extraordinary product to deliver
their innovation to their expected customer. They should cost leader to reduce
their product price to get an advantage over their competitor because sometime
price can attract more customer if the products target market is the country
like Bangladesh, Nepal, and Maldips. The employees worked in the company should
be innovative too. They should design an extra-ordinary item or make a product
which is more attractive, to make the employees more innovative it is primarily
requires to train them perfectly. When buying a car a customer’s 1st
looking point is the design of the car and they look for the speed and fuel
consumption (Hunter, 2010) . So Toyota should focus on the design,
color, speed, and fuel consumption of their car. Toyota should also focus on corporate
social responsibility by providing a car which pollute the environment less and
should focus on other social responsibilities.
Toyota
wants to increase their product range so they should focus on what kind of
product they like to introduce. At present they have car, tractor, van and some
other automobile. They can add to their product list high quality AC bus, more
capacitive truck and other vehicle. They also can increase their product
variety through different accessories of automobile. Toyota wants to make
delighted customer. It is more challenging one. A customer turn into delighted
only when they believe that the product they are using is the best, and they
are thing so when they get the product meeting their expectation and get
company’s post purchase service. So Toyota should focus on their product
quality and post purchase as by delivering the customer better service after
purchasing the product should provide better warranty service (Indiainbusiness.nic.in., 2016) .
Task 3: Closing
the innovation gap
A
significant gap exist between what leaders plan and what they done, a decade’s
worth on executive surveys on innovation found that there have a significant
gap between the planning of the leaders and their delivery to the organization.
Over 80% leaders believe that innovation is helpful to their success and over
305 are satisfied with their current innovation. This called the innovation
gap. Although many leaders have adequate research to do anything they sometime
fail to maintain innovation gap. Most of the leaders cannot maintain innovation
gap in the way they think about the problem. If they want to success they need
to be analytical thinking, critical decision maker and so on (Klein, 2008) .
There
are two major factors which causes Toyotas innovation gap. From them 1st
one is knowledge, many established organization does not create innovation
effectively because their leaders do not have systematic knowledge about
innovation. They are not formally learned how to create and handle innovation.
The second cause is that the management system factor that is the management
system that made up the organization successful are now facing obstacles as
they try to become more innovative in the knowledge economy. Toyotas leaders
can close the innovation gap by working with four organizational enablers,
otherwise innovation will be unmaintained.
By
using these four enablers Toyotas leaders can maintain their innovation gap.
These are given below:
Leading Innovation
One
of the most positive things with the leaders is to create innovation among
their workers. Their responsibility is to create innovation among their workers
by delivering them proper training, groups of direct reports, or cross
functional project teams work for innovation project. Executive leaders of
Toyota hold the key to the level and the success of innovation ton their
organization by delivering and controlling strategic direction, influence the
culture, and control all organizational practices directly or indirectly.
Without the active commitment and involvement of every member innovation cannot
be happened and if any how happened it will not sustain long. So leaders of
Toyota should focus their concentration on their employee involvement in the
innovation project in order get their expected innovation feedback (Krugman, 2009) .
Culture of innovation
A
group of surveyor made a survey on 765 CEOs, senior executive, and public
sector leaders from around the world about need of understanding an instantly
prominent role in establish a culture of innovation. Culture defines an
organization how to work, what kind of activities should done and what should
avoid, what rules and regulation should be follow and so on. As Toyota an
Indian company they should not do anything which goes beyond the Indian
culture. Toyotas research has 7 major characteristics that their leaders need
to enable:
Ø Every
employee needs to understand organizational direction.
Ø Priority
of the innovation
Ø Innovative
thinking and innovative practice needs to be appreciated
Ø Honest
and rusting communication
Ø Effective
cross functional teams
Ø Risk
taking leaders should focus on delivering value.
Ø Balance
innovative thinking.
Organizational practices for
innovation
The
organization which creates innovation systematically important to pay
particular attention to the organization practices. Toyota needs to focus their
attention on organizational practices on innovation including its structure,
process and policies. It is not enough to Toyotas senior leaders to commit to
innovation, focus on the needed skill and ability, required culture, and then
wait for innovation which may be blown. Like most of the organization Toyota
also cannot design their innovation perfectly that’s why they have an active
innovation gap exist in the management system. On the contrary sometime Toyota
works behind their innovation required such as maximizing repetition,
standardization, predictability and minimizing risk. In almost all situation Toyotas
organizational practices are the cumulative decision of all of their leaders
which ensure a sound and effective decision (O'Connor, 2012) .
The innovation plan
Organization
of all over the world trying to close their innovation gap but a few of them is
successful because of inadequate leadership, inexpert employee, lacking of
research needed and so on. The major thing which cause them do not achieve
their goal is that they have lack of a formal plan. Like all other organization
Toyota is also unsuccessful in implementing a successful innovation plan (Seifter, 2012) . There are six
guiding for Toyota to developing an innovation plan and it will ensure Toyota
to make a solid, sustainable, and achieve the objective:
Ø Business
objective should be clearly focused.
Ø Follow
bottom-up input
Ø Connect
with all executive team
Ø Relate
clear boundaries
Ø Resource
planning
Ø To
track the progress includes metrics.
Conclusion
Innovation
is making newest idea but it is not similar with performance. Innovation can be
grown up on the mind of the manager but performance dependence on several
things like employees ability, customer’s acceptance and so on. Innovation is
the road map and performance is how to cross the road so whenever Toyota set up
their innovation plan they should also discuss about how to attain these plan.
By the future plan of Toyota they wants to be success, get customer delight,
produce best product by the use of best technology for the best people. These
are their future plan but they have some problems to attain these plan and they
should overcome these to successful. These barriers include inexpert labor,
product for a specific group or reason, not enough fund and so on. There have a
biggest problem which recently raised is Toyotas damaged reputation caused by
sudden acceleration recalls, millions in government fines and massive lawsuits
and settlements.
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